1. What technique can be used to minimize cognitive overload for hospital caregivers?

1. What technique can be used to minimize cognitive overload for hospital caregivers?
  A. Test staff competencies at least annually.
  B.  Provide staff with adequate off-work intervals.
  C.  Eliminate committee assignments.

2. How long after an improvement project has ended should measurement data be gathered to determine the project’s success?
  A. Six months after process improvements have been implemented
  B. Until the project sponsor is confident improvements are permanent
  C. As long as required by the project measurement plan