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Posts: 152
2 months ago

Question 1.

Services vary as to whether they are equipment based or ________.

• service based

• process based

• people based

• historical based

• none of the above

Question 2.

Some services require that the client be present to conduct the service. An example of    such a service is a ________.

• vending machine

• fast-food meal

• tax service

• medical operation

• car repair
Source  Download
Marketing Management
Edition: 13th
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wrote...
Posts: 195
2 months ago
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Answer 1

people based

Answer 2

medical operation
1
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