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unicorngirl13 unicorngirl13
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4 years ago
Sally is a waitress at a well-established local restaurant. She works with several other waitresses, each of them of equal status.  They do not supervise anyone nor have they been given any authority other than what is required to serve the customers.  However, Sally is extremely well liked by patrons, the other waitstaff, and the cooks.  Which BEST describes Sally's power within the organization?

▸ She has a small amount of negligible power within the organization.

▸ She holds referent power within the organization.

▸ She has no power since she is a waitress and has no authority.

▸ She holds expert power within the organization.
Textbook 
Understanding and Managing Organizational Behavior

Understanding and Managing Organizational Behavior


Edition: 6th
Authors:
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Mtoney9Mtoney9
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4 years ago
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She holds referent power within the organization.
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unicorngirl13 Author
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4 years ago
Thanks
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Yesterday
Good timing, thanks!
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2 hours ago
Thanks
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