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Home Q & A Board Humanities Art and Culture Travel and Tourism
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dskmvld dskmvld
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4 years ago
Research shows that positive breaks from service scripts lead to highly memorable and highly satisfying service encounters.

▸ true

▸ false
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
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shawntageshawntage
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4 years ago
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dskmvld Author
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4 years ago
Just got PERFECT on my quiz
jmendoza
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Yesterday
You make an excellent tutor!
kobbhy
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2 hours ago
Thank you, thank you, thank you!
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