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liljay liljay
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4 years ago
Why do different operations have different definitions of quality? Shouldn't there be a benchmark definition?

▸ Customer expectations provide the basis, and these are not the same

▸ There is; some establishments simply fall short and fail to prosper

▸ Ignorance of what these standards are accounts for the differences

▸ Effort involved in meeting standards is too much for many operations
Textbook 
Manage First: Inventory and Purchasing

Manage First: Inventory and Purchasing


Edition: 2nd
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rand22rand22
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liljay Author
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Helped a lot
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