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abcd1996 abcd1996
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4 years ago
What refers to the feeling or mood created by an environment and service levels?

▸ Ambience

▸ Concept

▸ Theme

▸ Segment
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
Author:
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sangesetosangeseto
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4 years ago
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