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bblegal bblegal
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3 years ago
When monitoring employee-related service standards, what activity would training in complaint resolution represent?

▸ Provide solutions to staff deficiencies

▸ Identify solutions to ambience problems

▸ Regularly inspect menu items as they are plated

▸ Observe staff performance in meeting standards
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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march673march673
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3 years ago
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