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How can a server be prepared to answer guest questions regarding menu ingredients?

bsrikumaran

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4 years ago

How can a server be prepared to answer guest questions regarding menu ingredients?

How can a server be prepared to answer guest questions regarding menu ingredients?

▸ Trained by manager about the most commonly asked questions

▸ Not necessary-can go to the kitchen and check

▸ Refer guest to menu description of item

▸ Do best to answer based on what he or she thinks

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

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hnwalker

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