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How can improving servers' product knowledge assist them in making sales?

Dannielle

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3 years ago

How can improving servers' product knowledge assist them in making sales?

How can improving servers' product knowledge assist them in making sales?

▸ Accurately describe and suggest complementary enhancements

▸ Less time spent going to the kitchen and asking product questions

▸ Server knows preparation times and can organize work better

▸ Avoid suggesting more-filling items that leave little room for sides or dessert

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

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henryyuen

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Dannielle Author

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3 years ago

Brilliant ツ

gmiannotti

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Helped a lot

jamesbove

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2 hours ago

Thanks for your help!!

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