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Passa Caglia Passa Caglia
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AI can exhibit bias in language processing, causing some job candidates to lose opportunities based on names and word choices.

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Business in Action


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JehanzaibJehanzaib
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More questions for this book are available here
true

One area in which AI systems can exhibit bias is language processing, because they learn from human language usage, which can have patterns of bias that range from overt to deeply buried. For instance, in a test where otherwise identical résumés were presented to some employers displaying a European-American name and to other employers displaying an African-American name, the résumé with the European-American name drew 50 percent more interview invitations.

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