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For each of the following measures that could be incorporated into a balanced scorecard, identify ...

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For each of the following measures that could be incorporated into a balanced scorecard, identify ...

For each of the following measures that could be incorporated into a balanced scorecard, identify which of the four balanced scorecard perspectives to which it would most likely belong.

a.	Earnings per share

b.	Prototype of redesigned product

c.	Addition of athletic facility for employees

d.	Number of customer complaints handled

Net sales

f.	Number of new customers

g.	Number of defective units identified in quality control division

h.	Day care center on site

i.	Professional development seminars conducted for sales staff

j.	Recognized by local Chamber of Commerce as Business of the year

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Managerial Accounting

Edition: 4^th

Author: Davis

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tls043 Author

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Thank you, thank you, thank you!

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Good timing, thanks!

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