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If you are refusing a request, but can grant a portion of the request, how should your message close?

lcard044

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If you are refusing a request, but can grant a portion of the request, how should your message close?

If you are refusing a request, but can grant a portion of the request, how should your message close?

▸ With a sense of goodwill

▸ With a statement about what the company can do, or an alternative

▸ By subordinating the news

▸ Using a passive voice

▸ Using an active voice

Textbook

Business Communication: Polishing Your Professional Presence

Business Communication: Polishing Your Professional Presence

Edition: 4^th

Authors: Shwom, Snyder

Read 68 times

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shadowblacw

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lcard044 Author

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A year ago

Smart ... Thanks!

Danivalda

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You make an excellent tutor!

DragonHeart

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2 hours ago

Correct

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