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A colleague has decided to write a negative online review of an auto body shop she recently visited ...

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A colleague has decided to write a negative online review of an auto body shop she recently visited ...

A colleague has decided to write a negative online review of an auto body shop she recently visited and has asked for your advice. Which of the following is the best advice you can give her?

▸ Make the review as long as possible so that you can include many details about the shop.

▸ To be safe and to protect your privacy, leave the comment anonymously.

▸ Include positives as well as negatives in the review.

▸ Even if the shop contacts you to correct the problem, leave the original message posted as is.

Textbook

Business Communication: Process and Product: Brief Edition

Edition: 7^th

Authors: Guffey, Loewy, Griffin

Read 57 times

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More solutions for this book are available here

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schweet Author

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Smart ... Thanks!

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Thanks for your help!!

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You make an excellent tutor!

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