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mrtrombley92 mrtrombley92
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Maintaining friendly relations and customer confidence are important goals when delivering a negative-news message.


▸ true

▸ false
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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illusionldillusionld
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mrtrombley92 Author
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Thanks for your help!!
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Thanks
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Just got PERFECT on my quiz
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