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Statingu Statingu
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Posts: 2996
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9 years ago
Which of the following statements is true regarding customer loyalty?
A) Loyal customers are more expensive to serve.
B) Loyal customers stimulate revenue growth.
C) Retained customers are less profitable than the switchers.
D) Loyal customers are highly price sensitive.
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
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Russo88Russo88
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#1
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9 years ago
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Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

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Statingu Author
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#2
9 years ago
This is wonderful, thank you for the help, I appreciate it a lot!
wrote...
#3
9 years ago
I welcome any best answer votes! Happy to be part of this community.
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
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