Top Posters
Since Sunday
7
6
o
5
b
4
s
3
j
3
b
3
m
3
K
3
g
3
L
3
w
3
Home Q & A Board Other Fields Homework Help Business Marketing
New Topic  
chinka chinka
wrote...
Go to Answer
Posts: 567
Rep: 0 0
7 years ago
Which of the following is NOT one of the benefits of retaining loyal customers?
A) Loyal customers are more price-sensitive.
B) Loyal customers are more likely to purchase high margin supplemental products.
C) Loyal customers make employees' jobs easier and more satisfying.
D) Loyal customer refer other customers and engage in positive word-of-mouth.
E) It is less expensive to service existing customers.
Textbook 
Consumer Behavior

Consumer Behavior


Edition: 11th
Authors:
Read 99 times
1 Reply
Replies
Answer verified by a subject expert
saltiesaltie
wrote...
#1
Top Poster
Posts: 927
Rep: 25 0
7 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

chinka Author
wrote...

7 years ago
Thanks for your help!!
hannahspillett
wrote...

Yesterday
Thanks
vernonb
wrote...

2 hours ago
Brilliant ツ
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  1016 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 261
  
 511
  
 812
Your Opinion
Which is the best fuel for late night cramming?
Votes: 146
Previous poll results: Which country would you like to visit for its food?