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Statingu Statingu
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9 years ago
Net Promoter is a metric introduced by Reichheld in his 2003 Harvard Business Review article "The One Number You Need to Grow." This metric indicates:
A) relative position of the organization in the industry.
B) customer loyalty.
C) product quality.
D) customer profitability.
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Marketing Management

Marketing Management


Edition: 4th
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Russo88Russo88
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9 years ago
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Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

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Statingu Author
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#2
9 years ago
You've been so helpful with my questions, thanks for the expertise.

Marking this thread solved!
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#3
9 years ago
I welcome any best answer votes! Happy to be part of this community.
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
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