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Statingu Statingu
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Posts: 2996
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8 years ago
The service quality model suggests that:
A) standardized methodologies are needed to measure the quality of services.
B) service quality is costlier than manufactured products' quality.
C) quality of services is determined by customer perceptions.
D) there are numerous stages in the quality measurement of services.
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
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Russo88Russo88
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Posts: 2997
8 years ago
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Statingu Author
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8 years ago
You've been so helpful with my questions, thanks for the expertise.

Marking this thread solved!
wrote...
8 years ago
You're welcome Wink Face Love sharing my knowledge with the world
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
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