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Statingu Statingu
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Posts: 2996
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8 years ago
Which of the following types of quality results from an image or perception the customer forms after the service encounter?
A) functional quality
B) experienced quality
C) image quality
D) technical quality
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
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Russo88Russo88
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#1
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8 years ago
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Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

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Statingu Author
wrote...
#2
8 years ago
That makes a lot sense now. Thanks again.
wrote...
#3
8 years ago
You're welcome Wink Face
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
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