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motorhead motorhead
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Posts: 5695
8 years ago
Which of these are effective telephone communication tips?
A) Avoid the use of industry abbreviations like EGR      B) Try to keep the conversation positive
C) Thank the caller for calling      D) All of these
Textbook 
Automotive Technology

Automotive Technology


Edition: 4th
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mag90simag90si
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8 years ago
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motorhead Author
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