Top Posters
Since Sunday
r
4
L
4
3
d
3
M
3
l
3
V
3
s
3
d
3
a
3
g
3
j
3
New Topic  
Ingy_ Ingy_
wrote...
Posts: 514
4 years ago
Assertiveness means:

▸ using terms that express a judgment of others.

▸ expressing your feelings and observations in a manner that is nonthreatening to others.

▸ essentially the same as aggressiveness.

▸ being indirect, manipulative, or underhanded.
Textbook 
Customer Service: Career Success Through Customer Loyalty

Customer Service: Career Success Through Customer Loyalty


Edition: 6th
Author:
Read 87 times
2 Replies
Replies
Answer verified by a subject expert
jesika1122jesika1122
wrote...
Posts: 376
4 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

wrote...
3 years ago
Thank tou
New Topic      
Explore
Post your homework questions and get free online help from our incredible volunteers
  1840 People Browsing
Related Images
  
 597
  
 858
  
 1180
Your Opinion
Who will win the 2024 president election?
Votes: 119
Closes: November 4

Previous poll results: What's your favorite coffee beverage?