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nailat nailat
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7 years ago
A salesperson from Company A discovers that salespeople from Company B have been telling customers that Company A's safety records are falsified. The most ethical action a sales manager from Company A can take to remedy the situation is:
A) have Company A's safety records audited and publish the results of the audit on their website, and ask Company A's salespeople to direct customers to them
B) tell Company A's salespeople to match the actions of Company B's salespeople by implying that Company B's safety records may be falsified
C) file an anonymous complaint with the Attorney General in the state in which both companies operate
D) pay a visit to the corporate offices of Company B and threaten Company B's sales managers with a pricing war unless Company B's sales reps stop spreading false rumors
E) create a website detailing the safety records of all the companies in the industry so consumers can compare easily
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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nailat Author
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#2
7 years ago
Awesome! Thanks
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#3
7 years ago
you're welcome
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