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nailat nailat
wrote...
Posts: 2268
7 years ago
Communication-style bias is most likely to occur when a salesperson:
A) has a different communication style than a customer
B) is unable to understand a customer's regional accent
C) fails to use standard terms when describing products
D) lacks a grasp of social customs in the customer's culture
E) talks too quickly during most sales presentations
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
Read 546 times
4 Replies
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NicroNicro
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Top Poster
Posts: 1995
7 years ago
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nailat Author
wrote...
7 years ago
Thank you, this is exactly what I needed!
wrote...
4 years ago
Thank you so much
wrote...
3 years ago
Thank you
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