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nailat nailat
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7 years ago
Management sends Victor to a workshop about coaching employees to success. At the workshop, Victor learns that the first step in the coaching process is to:
A) appeal to the salesperson's emotions by sharing personal experiences
B) allow the salesperson to suggest ideas for improving performance
C) enable a salesperson to admit that a performance problem exists
D) create and implement a new presentation style for the salesperson
E) observe and assess employee performance during actual sales calls
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
Read 355 times
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
Thank you, this is exactly what I needed!
wrote...
#3
7 years ago
you're welcome
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