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The question, "Does the capability provide tangible customer benefits?" occurs under ...

The question, "Does the capability provide tangible customer benefits?" occurs under what step of the capabilities assessment profile which identifies distinctive organizational capabilities?
A) Identify and agree on the key capabilities and competencies.
B) Describe all the organizational capabilities and competencies.
C) Prepare current product-market profile.
D) Sort the core capabilities and competencies according to strategic importance.
E) None of the answer choices are correct.

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Strategic Management in Action

Edition: 6^th

Author: Coulter

Read 153 times

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