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7 years ago
The Malcolm Baldrige National Quality Award:
A) focuses on large manufacturing companies because of the impact they have on the economy.
B) was devised by the International Organization for Standardization for companies doing business in Europe.
C) involves seven major criteria that are built on the base of customer satisfaction.
D) is a set of standards governing the requirements for documentation of a quality program.
Textbook 
Operations Management: Processes and Supply Chains

Operations Management: Processes and Supply Chains


Edition: 11th
Authors:
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GL700WingGL700Wing
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silverbullet Author
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7 years ago
needed this today

thanks so much
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