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Steven doesn't understand why Margarita isn't talking to him. He merely sent her an e-mail ...
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Steven doesn't understand why Margarita isn't talking to him. He merely sent her an e-mail ...
Steven doesn't understand why Margarita isn't talking to him. He merely sent her an e-mail outlining what needs to be done to fix her project proposal. Which of the following e-mail limitations has Steven failed to understand?
A) privacy concerns
B) time consuming nature
C) company confidentiality
D) communicating negative messages
E) misinterpreting messages
Textbook
Organizational Behavior
Edition:
14
th
Authors:
Robbins, Judge
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E
Explanation: A) The potential to misinterpret e-mail is tremendous. People are only able to accurately decode an e-mail's intent and tone 50 percent of the time. Although Steven feels like he is merely passing information to Margarita, she is taking it as a strong criticism. The example is not communicating a negative message, such as a layoff, but is merely misinterpreted by the employee.
B) The potential to misinterpret e-mail is tremendous. People are only able to accurately decode an e-mail's intent and tone 50 percent of the time. Although Steven feels like he is merely passing information to Margarita, she is taking it as a strong criticism. The example is not communicating a negative message, such as a layoff, but is merely misinterpreted by the employee.
C) The potential to misinterpret e-mail is tremendous. People are only able to accurately decode an e-mail's intent and tone 50 percent of the time. Although Steven feels like he is merely passing information to Margarita, she is taking it as a strong criticism. The example is not communicating a negative message, such as a layoff, but is merely misinterpreted by the employee.
D) The potential to misinterpret e-mail is tremendous. People are only able to accurately decode an e-mail's intent and tone 50 percent of the time. Although Steven feels like he is merely passing information to Margarita, she is taking it as a strong criticism. The example is not communicating a negative message, such as a layoff, but is merely misinterpreted by the employee.
E) The potential to misinterpret e-mail is tremendous. People are only able to accurately decode an e-mail's intent and tone 50 percent of the time. Although Steven feels like he is merely passing information to Margarita, she is taking it as a strong criticism. The example is not communicating a negative message, such as a layoff, but is merely misinterpreted by the employee.
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