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Samita.Brown Samita.Brown
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7 years ago
Assume a company has a 10% market share of a one million customer market.  If 10% of this company’s customers are dissatisfied, how many are likely to complain to the company?
a.   400
b.   4,000
c.   40,000
d.   400,000
e.   not enough information available to determine the answer
Textbook 
Market Based Management

Market Based Management


Edition: 5th
Author:
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Market-Based Management, 5th Edition (Best)
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D-manD-man
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7 years ago
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Samita.Brown Author
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7 years ago
Right!
Market-Based Management, 5th Edition (Best)
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