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matashola matashola
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7 years ago
Oschner Millworks is examining the effectiveness of its performance metrics.  Which of the following is a process, external performance measure?
a.   relative product quality
b.   net profit/earnings
c.   billing errors
d.   customer retention
e.   asset turnover
Textbook 
Market Based Management

Market Based Management


Edition: 5th
Author:
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D-manD-man
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7 years ago
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matashola Author
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7 years ago
Thanks for providing this
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