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wakaski wakaski
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7 years ago
Which option illustrates the manager's role in supporting effective communication?
1. The manager should always use reassuring statements with the staff.
2. The manager should use selective listening when talking to staff about problems.
3. The manager should always reach forward and touch the staff member when delivering feedback.
4. The manager should inquire further into situations that seem vague or confusing.
Textbook 
Leadership and Management for Nurses: Core Competencies for Quality Care

Leadership and Management for Nurses: Core Competencies for Quality Care


Edition: 3rd
Author:
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Leadership and Management for Nurses: Core Competencies for Quality Care, 3rd Edition
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yesUcanyesUcan
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7 years ago
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wakaski Author
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#2
7 years ago
Thank you!

Great explanation too
Leadership and Management for Nurses: Core Competencies for Quality Care, 3rd Edition
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