Stan wants to use nonverbal behavior to convey the fact that he is intelligent. Stan could accomplish his goal best if he ________.
A) wore expensive clothing
B) developed a high-quality voice
C) wore gold jewelry
D) spoke in a whisper
Question 2Alberto, a store-window decorator, is in a wonderful mood today, so we can anticipate that he will be ________.
A) too ready to dismiss the importance of his work
B) at his creative worst
C) at his creative best
D) less creative than usual because he will be distracted
Question 3Addison, a human resources director, provides leader political support to the group when she ________.
A) conducts a group discussion about frustrations within the group
B) suggests to higher management that she could lay off three specialists
C) provides emotional support to each group member
D) uses her influence to get a bigger budget for the group
Question 4When company management makes special accommodations for people with physical abilities, the company is ________.
A) implementing diversity training
B) discriminating against physically able workers
C) using organizational diversity to advantage
D) matching organizational diversity with community diversity
Question 5A useful contributor to work streamlining is to eliminate tasks that do not add value, such as increasing revenue or decreasing costs.
Indicate whether the statement is true or false
Question 6Maria wants to use hand gestures to communicate a positive attitude, so she should ________.
A) keep her hands in her pockets when possible
B) make fists when speaking with people
C) place both hands on her head when asked a question
D) make frequent use of hand gestures
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