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Gunsmas Gunsmas
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6 years ago
Which of the following demonstrate good customer service in health care?
A.   breaching confidentiality
B.   avoiding group norms
C.   presenting a professional image
D.   displaying a pessimistic attitude
E.   avoiding people with cultural differences   
F.   treating others with respect
G.   using terms that people can understand
H.   offering visitors refreshments
I.   explaining why patients may have to wait
J.   all of the above
K.   none of the above
Textbook 
Professionalism in Health Care: A Primer for Career Success

Professionalism in Health Care: A Primer for Career Success


Edition: 4th
Author:
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tweetertweeter
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6 years ago
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