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echton echton
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6 years ago
Your company, Johnson Farm Products, has decided to expand its traditional business serving farm owners in order to include home gardeners in its customer base. This change is not met with enthusiasm by the sales personnel who have had good long-term relationships with area farmers. You know that the change will be difficult if you cannot overcome the resistance of the sales personnel and obtain their cooperation. You have brought in the local extension agent to explain demographics and the changing nature of the area in which you live. The method for overcoming resistance that you have chosen is ________.
A) education and communication
B) participation
C) negotiation
D) manipulation and cooptation
E) coercion
Textbook 
Essentials of Organizational Behavior

Essentials of Organizational Behavior


Edition: 13th
Authors:
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ztaplerztapler
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echton Author
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#2
6 years ago
Thanks for your continuous help
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