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prodeco prodeco
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7 years ago
Glenn owns a gourmet cupcake business. After watching his employees' work process for a week, he modified a nozzle to help them frost the cupcakes faster. The company can now produce the same amount of cupcakes in six hours instead of seven. How is Glenn mastering the competitive environment?
A) by improving product quality   
B) by being responsive to customers
C) by improving service quality
D) by increasing employee efficiency
E) by innovating to offer better products
Textbook 
Business: A Practical Introduction

Business: A Practical Introduction


Edition: 1st
Authors:
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weshonweshon
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7 years ago
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prodeco Author
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#2
7 years ago
At first I thought the same until I second guessed myself, thanks for explaining
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