Top Posters
Since Sunday
y
2
m
2
m
2
u
2
m
2
B
2
M
2
e
2
k
2
N
2
y
2
m
2
Home Q & A Board Other Fields Homework Help Business Management
New Topic  
Artician Artician
wrote...
Go to Answer
Posts: 838
Rep: 0 0
7 years ago
Customers using a self-service check-out station at a grocery store might not understand how to use the technology, resulting in their expectations not being met. This demonstrates the fact that
A) customers often provide their own specifications.
B) customers are often the quality inspectors.
C) customers are often the cause of service failures.
D) customers are often the output of a service process.
Textbook 
Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 1st
Authors:
Read 109 times
1 Reply
Replies
Answer verified by a subject expert
shinydiscoballshinydiscoball
wrote...
#1
Posts: 397
Rep: 11 0
7 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

Artician Author
wrote...

7 years ago
Thanks for your help!!
Evolution
wrote...

Yesterday
Just got PERFECT on my quiz
Mcb
wrote...

2 hours ago
This site is awesome
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  409 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 1122
  
 353
  
 502
Your Opinion
What's your favorite math subject?
Votes: 559
Previous poll results: Do you believe in global warming?