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sinnefoula sinnefoula
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6 years ago
Marketing issues such as advertising, image, and promotion are important to quality because:
A) they define for consumers the tangible elements of a service.
B) they make the product seem more valuable than it really is.
C) they educate consumers on how to use the product.
D) the intangible attributes of a product (including any accompanying service) may not be defined by the consumer.
E) they raise expenses and therefore decrease profitability.
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Operations Management

Operations Management


Edition: 10th
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AlmeyricAlmeyric
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sinnefoula Author
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#2
6 years ago
Perfect timing, ty
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