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darthmouse darthmouse
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7 years ago
Which service characteristic is substantial, difficult to control, and highly dependent on an employee’s delivery?
A) perishability
B) tangibility
C) homogeneity
D) intangibility
E) heterogeneity
Textbook 
Marketing Channel Strategy

Marketing Channel Strategy


Edition: 8th
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YennYenn
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#1
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7 years ago
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darthmouse Author
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7 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
gage
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Yesterday
Thanks for your help!!
zsc999
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2 hours ago
Thanks
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