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HOTmike HOTmike
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6 years ago
Facilities benchmarking for establishing goals for quality is based on:

a.   statistical analysis.

b.   quality milestones

c.   comparisons.

d.   quality circles.
Textbook 
Hospitality Facilities Management and Design

Hospitality Facilities Management and Design


Edition: 4th
Authors:
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EleglinEleglin
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6 years ago
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HOTmike Author
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6 years ago
Ty
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6 years ago
My pleasure
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