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WXWP WXWP
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6 years ago
Which of the following is not a suggestion of a means of focusing on the customer?
A) Discourage customer complaints.
B) Get total commitment to superior customer service from top managers.
C) Carefully select and train everyone who will deal with the customer.
D) Actually, all of the above are suggested as a means of focusing on the customer.
Textbook 
Essentials of Entrepreneurship and Small Business Management

Essentials of Entrepreneurship and Small Business Management


Edition: 6th
Author:
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CalbertoCalberto
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6 years ago
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WXWP Author
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6 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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Yesterday
Thanks for your help!!
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2 hours ago
Good timing, thanks!
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