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WXWP WXWP
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6 years ago
Successful e-tailers have discovered that these factors enhance their reputations for online customer service:
A) comprehensive FAQ pages and e-mail order confirmation with shipment notices.
B) visible telephone and e-mail contact information.
C) quick responses to questions with meaningful information.
D) All of these factors enhance a Web-based reputation.
Textbook 
Essentials of Entrepreneurship and Small Business Management

Essentials of Entrepreneurship and Small Business Management


Edition: 6th
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MualoMualo
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6 years ago
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WXWP Author
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6 years ago
this is exactly what I needed
bahajo
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Yesterday
I appreciate what you did here, answered it right Smiling Face with Open Mouth
decibul
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2 hours ago
Thanks
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