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alperkilic alperkilic
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6 years ago
What does the term, Customer Relationship Management, refer to?
A) The cooperation of competitive organizations who share the same target markets.
B) Strategies designed to optimize profitability, revenue, customer retention & customer satisfaction.
C) Privacy legislation for collection of personal information.
D) The personal selling process.
E) Effective relationship development between brands and customers.
Textbook 
THINK Marketing, Canadian Edition

THINK Marketing, Canadian Edition


Edition: 1st
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RainbowRisingRainbowRising
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6 years ago
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alperkilic Author
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6 years ago
Thanks for your help!!
mcraver1
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Yesterday
this is exactly what I needed
gmiannotti
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2 hours ago
This helped my grade so much Perfect
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