Top Posters
Since Sunday
8
5
z
4
n
4
t
4
3
k
3
x
3
r
3
m
3
j
3
c
3
Home Q & A Board Other Fields Homework Help Business Marketing
New Topic  
Fade05 Fade05
wrote...
Go to Answer
Posts: 1021
Rep: 4 0
7 years ago
Angela is relating to her friend her most recent experience at the spa.  "It was okay, but I found they were trying to rush me.  Last time I was there I felt relaxed and welcome."  For Angela, her spa experience has failed on which of the intangible qualities that sell a service?
A) completeness
B) consistency
C) environment
D) timing
E) availability
Textbook 
THINK Marketing, Canadian Edition

THINK Marketing, Canadian Edition


Edition: 1st
Author:
Read 48 times
2 Replies
Replies
Answer verified by a subject expert
RainbowRisingRainbowRising
wrote...
#1
Top Poster
Posts: 724
Rep: 35 0
7 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

Fade05 Author
wrote...
#2
6 years ago
RIGHT AGAIN
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  824 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 262
  
 171
  
 233