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teos55 teos55
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6 years ago
The chain of command does not reflect the number of communication channels that exist in organizations because
a. it ignores informal communication.
b. it ignores downward communication.
c. it ignores upward communication.
d. it ignores horizontal communication.
e. managers may not encode communication.
Textbook 
Organizational Behaviour: Understanding and Managing Life at Work

Organizational Behaviour: Understanding and Managing Life at Work


Edition: 10th
Authors:
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