Renswartz Realty recently implemented a suggestion system. They placed suggestion boxes in various ...

Suggestion systems are designed to enhance upward communication by soliciting ideas for improved work operations from employees. A simple system like the one the company has implemented is usually not very effective because there is no tangible incentive for making a submission and no clear mechanism to show that management considered a submission. To make the system more effective, you can tell management to consider rewarding employees for suggestions that are actually adopted. A flat fee might be provided for simple suggestions, while a percentage of the anticipated savings might be awarded for complex suggestions that might result in substantial savings to the company. You should also recommend that they provide feedback to employees as to how management evaluated each suggestion.