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XtremeOc XtremeOc
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Posts: 824
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7 years ago
An example of empowerment at work is approaching the service desk and hearing:
a. “Sorry! I don't have the authority to solve that problem.”
b. “Let me refund your money in full.”
c. “That's not my job.”
d. “I'll tell my boss about this.”
e. “I just need to get my supervisor's signature.”
Textbook 
Organizational Behaviour: Understanding and Managing Life at Work

Organizational Behaviour: Understanding and Managing Life at Work


Edition: 10th
Authors:
Read 144 times
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AngelsAngels
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Posts: 838
7 years ago
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XtremeOc Author
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7 years ago
Correct Slight Smile TY
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I appreciate what you did here, answered it right Smiling Face with Open Mouth
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Just got PERFECT on my quiz
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