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Yokav Yokav
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6 years ago
________ occurs when a company compares its current performance against its own past performance, while ________ occurs when a company compares its current performance against the performance of its competitors.
A) Internal benchmarking; getting close to the customer
B) Internal quality/cost study; external quality/cost study
C) Internal benchmarking; external benchmarking
D) Statistical process control; external productivity
E) Internal productivity; external productivity
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Business Essentials, Canadian Edition

Business Essentials, Canadian Edition


Edition: 8th
Authors:
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