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TangLang TangLang
wrote...
Posts: 540
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6 years ago
Offer a few suggestions for writing condolence messages.
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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wrote...
6 years ago
- Keep reminiscences brief. Recount a memory or an anecdote (even a humorous one) but don’t dwell on the details of the loss, lest you add to the reader’s anguish.
- Write in your own words. Write as if you were speaking privately to the person. Don’t quote “poetic” passages or use stilted or formal phrases. If the loss is a death, refer to it as such rather than as “passing away” or “departing.”
- Be tactful. Mention your shock and dismay but remember that bereaved and distressed loved ones take little comfort in lines such as “Richard was too young to die.”
- Take special care. Be sure to spell names correctly and to be accurate in your review of facts. - - Try to be prompt.
- Write about special qualities of the deceased. You may have to rely on reputation to do this, but let the grieving person know you valued his or her loved one.
- Consider mentioning special attributes or resources of the bereaved person. If you know that the bereaved person has attributes or resources that will be a comfort in the time of loss, such as personal resilience, religious faith, or a circle of close friends, mentioning these can make the reader feel more confident about handling the challenges he or she faces.
TangLang Author
wrote...
5 years ago
Wow Thanks
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