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TangLang TangLang
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6 years ago
When conveying negative news you should always ________.
A.    use the indirect approach
B.    close on a positive note
C.    offer a sincere apology
D.    open with a neutral, noncontroversial statement
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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entergeozaxentergeozax
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6 years ago
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TangLang Author
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5 years ago
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