Organizational Behaviour – Ch3 Ch4

CHAPTER 3 – ORGANIZATIONAL COMMITMENT Commitment is the desire to remain a member of the organization. People who aren't committed are slowly becoming withdrawn. Why is Commitment Important • Unengaged employees are expensive • Less employee turnover - Turnover is expensive • Increase performance EX. Working with an organization for 5 years. Why would you remain a member of this organization? Benefits Opportunity for advancement The people Job Security Drivers of Overall Organization Commitment 1. Affective Commitment a. Emotional attachment to and involvement with the organization. Staying because you WANT to. EMOTION BASED SADNESS ? DUE TO… i. Erosion ? Fewer bonds with others are likely to leave. ii. Social Influence ? Staying because you WANT to. 2. Continuous Commitment a. Perceptions of costs associated with staying vs leaving. Staying because you NEED to. Lack of alternatives. RESOURCE BASED ANXIETY ? DUE TO… i. Embeddedness ? So tied to your situation, that leaving would be tough ii. Lack of alternatives 3. Normative Commitment a. Feeling of obligation to remain loyal. Staying because you SHOULD. OBLIGATION BASED GUILT ? DUE TO… ® Owing someone? How do people respond to negative work events? 1. Loyalty 2. Voice 3. Neglect a. Psychological Withdrawal (STILL PRESENT) Daydreaming Socializing Looking Busy Cyber loafing Moonlighting 4. Exit a. Physical Withdrawal (NOT PRESENT) Tardiness Missing Meetings Long Breaks Absenteeism Quitting CHAPTER 4 – PERSONALITY, CULTURAL VALUES AND ABILITY What is personality? • What people are like • Relatively Stable psychological characteristics…. • …That influence how we interact with our environment What’s your personality profile? The Big Five • Conscientiousness © • Agreeableness (A) • Neuroticism (vs. emotional stability) • Openness to experience • Extraversion Do the big five matter? Task performance • Conscientiousness (1) • Neuroticism (2) • Extraversion (3) ? Matters more to some types of jobs than others • Agreeableness (4) • Openness (5) Citizenship Behaviours • Conscientiousness Counterproductive behaviours • Conscientiousness (-) Training Proficiency • Openness to experience • Extraversion • Conscientiousness What determines behaviour at work? • Personality • The environment • Both? ? Situational Strength • The conscientiousness-task performance relationship is… ? More pronounced when occupations lack: Structure Situational Constraints Industry Norms, rules and procedures to follow Other personality traits • Self-monitoring ? Observing and regulating behaviour in social settings • Self Esteem ? Degree to which we have a positive self-evaluation • General Self Efficacy ? Belief in one's ability to perform successfully across situations • Positive and Negative Affect ? Propensity to view the world in a positive or negative light Organizational Values • Team work: collaboration • Excellence: in teaching, research and career support • Leadership • Fun • Engagement