Describe the relationship between trust and leadership.
What will be an ideal response?
Question 2What is a virtual organization? What elements of organizational structure are important to create and sustain a successful virtual organization? Explain your answer.
What will be an ideal response?
Question 3Organizations do not always stay with the basis of departmentalization they first adopt, as is the case with Microsoft, explain.
What will be an ideal response?
Question 4Which of the following is a characteristic of a simple structure?
A) high centralization
B) inflexibility
C) narrow spans of control
D) ambiguous accountability
E) high degree of formalization
Question 5The key concept that underlies all bureaucracies is ________.
A) efficiency
B) standardization
C) increased flexibility
D) decentralization
E) specialization
Question 6People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.
A) conscientiousness
B) positivity
C) emotional stability
D) agreeableness
E) openness to experience
Question 7Which of the following is an example of surface acting?
A) an employee expressing her true admiration for her colleague
B) an employee masking her emotions of distrust toward the management
C) an employee striving to like her job even though it feels uninteresting
D) an employee retorting back at an annoying customer
E) a colleague making an effort to get along with a difficult team mate
Question 8Elena is the senior manager of a scientific operations team at a well-known clinical research organization. The organization delivers more than 4,000 solutions across more than 18 therapeutic areas.
Being a perfectionist, Elena has reached her present position through hard work and dedication. Given that she has also worked effectively with teams in the past, she has recently been assigned to lead a team working on a new project which is critical to the company. Elena refuses to allocate any tasks to her team and decides to put in extra hours and weekends to complete the groundwork herself. Based on the information presented here, which of the following would best explain this contradiction?
A) Elena feels she will not be able to guide her team well on the project.
B) Elena is not very sociable with her colleagues.
C) Elena feels that by delegating work, she will complicate her working relationship with the team.
D) Elena feels that this project is vital to the team's success.
E) Elena is reluctant to delegate work as she lacks confidence in her team's abilities.
Question 9The job characteristic model fails to consider the role ________ plays in employee motivation.
A) job design
B) meaningfulness
C) social support
D) growth need
E) responsibility
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